Choosing A Funeral Director

A Funeral Director is no different to any other professional person whom you may need to call on for a specialised service, such as a doctor, solicitor or accountant. You should carefully consider their qualifications, facilities and ability to service your needs. We adhere to a strict Code of Ethics and Practice designed to meet both community needs and expectations in all aspects of service delivery.

Our Code of Ethics

• To maintain the highest standards of business, professional and personal conduct.
• To respect in all circumstances the confidentiality and trust placed in us by our clients and members of the public.
• To ensure staff are qualified and competent.
• To ensure that facilities are adequate for all services rendered to the community.
• To provide information concerning the range of services available, the prices of these services, and the functions and responsibilities accepted on behalf of our clients.
• To give a written estimate of all funeral charges and disbursements to be made on a client's behalf at the time of taking instructions, or as soon as is practicable.
• To respect the personal choice of clients and have regard for their diversity of beliefs in religious and cultural practices.
• To ensure that all advertising is in good taste and directed to informing the public
• To be thoroughly conversant with the laws of the land as they apply to a funeral service and allied industries and professions.
• To provide access to a clients' advisory service with conciliation and arbitration arrangements available to help resolve any disputes which arise between members and their clients.

For full information click on this link Your Full Guide to Funerals